Work samples or portfolio required
OVERVIEW
We are seeking a skilled and collaborative UX Designer to join our growing Digital Product Design team. This role is ideal for a designer with a strong foundation in user-centered design and agile product thinking who thrives in cross-functional environments and is passionate about creating intuitive, accessible, and impactful digital experiences.
Responsibilities
• Collaborate with product managers, researchers, developers, and other designers to define and deliver user-centered solutions.
• Translate complex business and user requirements into intuitive, elegant designs.
• Create wireframes, prototypes, and user flows, that align with Navy Federal’s design system and accessibility standards.
• Coordinate with user research team for usability testing to validate design decisions.
• Help evolve and maintain our design systems and contribute to design documentation.
• Present and communicate design work clearly and persuasively to stakeholders.
• Contribute to design strategy for products
Qualifications
• Bachelor’s degree in Design, HCI, or related field, or equivalent experience.
• 5+ years of experience in UX or Product Design, preferably in a large-scale or regulated environment.
• Strong portfolio showcasing a range of user-centered design projects with wireframes, and clear problem-solving and impact.
• Proficiency in Figma and XD.
• Working knowledge of accessibility (WCAG) and responsive design best practices.
• Experience with Agile or Scrum workflows.
• Excellent communication, collaboration, and storytelling skills.
Preferred Qualifications
• Experience designing for financial services, enterprise systems, or high-volume transactional interfaces and their role in customer engagement and service.
