About the Role
We are seeking an experienced Senior UX Project Manager to drive collaboration and operational efficiency across our global design organization. This role is ideal for a strategic and detail-oriented project manager with a strong background in program management. The ideal candidate will thrive in a fast-paced, matrixed environment, ensuring smooth workflows and alignment between UX, development, business, and product teams.
Please note this is a hybrid role (3 days per week) in either New York City or Dallas, TX.
Key Responsibilities
• Facilitate seamless collaboration across UX teams, ensuring smooth workflows and removing roadblocks.
• Partner with design leads to optimize processes and enhance team effectiveness.
• Build and maintain strong relationships with development, business, and product stakeholders.
• Manage projects across multiple time zones, including the U.S., Canada, APAC, and Europe, ensuring effective asynchronous collaboration.
• Track and drive business impact by ensuring UX initiatives align with key business objectives.
• Maintain accountability across projects with exceptional attention to detail and follow-up.
• Lead roadmapping and scoping efforts to define clear project goals, timelines, and deliverables.
• Ensure effective communication across all levels of the organization, from junior designers to executive leadership.
• Proactively assess and mitigate risks to maintain the team’s strong reputation.
• Navigate complex enterprise environments, managing escalations and facilitating decision-making.
• Foster innovation within a structured corporate setting, balancing creative exploration with operational efficiency.
• Apply a deep understanding of UX design and research methodologies to support team needs.
Required Skills & Experience
• 10+ years of professional experience, including 5-8 years in project management within UX/design.
• Strong expertise in Jira, Confluence, Figma, and Microsoft Office Suite.
• Proven ability to lead UX/design projects in large enterprise environments.
• Experience managing multiple priorities in fast-paced, evolving business settings.
• Strong organizational and operational acumen, with a track record of driving successful outcomes.
• Ability to engage and lead UX designers effectively.
• Financial services/banking experience is a plus but not required.
Logistics
• Location: New York, NY or Dallas, TX (Hybrid – 3 days onsite)
• Duration: Approved through March 19, 2026 + Potential Extensions
• Team: Chief Information Office – Design & User Experience (Team size: 20)
• Interview Process: Two rounds (Panel interview followed by final round)
• Benefits: Health, Vision, Dental, 401k
• Pay Rate: $70-75 per hour (NY) | $60-65 per hour (TX)
This role requires a seasoned UX Project Manager (not a UX Designer) with the ability to manage and oversee UX design projects while ensuring strategic alignment and operational efficiency.
If you’re a results-driven project manager who excels in UX environments and large-scale enterprise settings, we encourage you to apply!
The specific compensation for this position will be determined by a number of factors, including the scope, complexity, and location of the role, as well as the cost of labor in the market; the skills, education, training, credentials, and experience of the candidate; and other conditions of employment. Our full-time consultants have access to benefits including medical, dental, vision, and 401K contributions as well as any other PTO, sick leave, and other benefits mandated by applicable state or localities where you reside or work.
