Overview Design. Steampunk is the explosive collision of human-centered design and traditional government contracting. We are an employee-owned company with a startup mindset and time-tested approaches tailored for the federal government. We believe in empowering our people to find creative solutions to intractable problems. We believe that while good design makes for a good experience, human-centered design makes for an excellent one.
As a Disruption Designer , you will be responsible for guiding government clients through our Design Intelligence framework; incorporating human-centered and design thinking methods to focus on the people impacted by transformation and change engaging them to embrace and adapt to new ways of working while identifying and mitigating areas of resistance.
program, project, and transformation objectives
Synthesize research and data and craft compelling stories and presentations to communicate insights and recommendations that will shape transformation and change enablement
Training plans and resources
Develop, deploy, and measure key performance indicators for transformation and adoption
Collaborate and communicate stakeholder and user needs on a cross functional team within an agile environment
Understand and embrace the specifications and constraints of a given technology, platform and/or operational environment and understand how change management should be integrated into technological considerations
Ensure all deliverables across a variety of projects are produced at the highest quality
Collaborate regularly with the technical development team in order to communicate client priorities and help shape the product; be able to translate technical jargon and instructions into language that client stakeholders or product end-users will be able to understand
Be able to do light design work, or collaborate with design specialists, in order to produce comprehensive training documents
Government Public Trust Security Clearance
Demonstrated experience in current state assessments, future state visioning and communication planning
Demonstrated experience conducting user and stakeholder interviews and synthesizing data and insights into personas, action, and training plans
Experience working in a project-based environment
Bachelor’s Degree required
Preferred Qualities
Previous work experience in or with the federal government
Previous work experience as a consultant
Experience in Human-Centered Design / Customer Experience Design
Experience working on multi-disciplinary, cross-functional teams including Service Designers, UX and UI designers, technologists, data scientists, engineers, and solution architects
Experience working within an Agile delivery framework including writing user stories and story pointing
The projected compensation range for this position is $85,000 to $150,000. Through our Design Intelligence process , we are fundamentally changing the expectations our Federal clients have for true shared accountability in solving their toughest mission challenges. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
