Job Description:
The organization is seeking a skilled and collaborative UX Designer to join our growing Digital Product Design team. This role is ideal for a designer with a strong foundation in user-centered design and agile product thinking who thrives in cross-functional environments and is passionate about creating intuitive, accessible, and impactful digital experiences.
You will be responsible for contributing to the design of end-to-end experiences across our platforms, from research and wireframes to polished interfaces. Experience with enterprise CRM (ECRM) tools and processes is a plus, as this role is designing systems that support member service and engagement.
Responsibilities:
• Collaborate with product managers, researchers, developers, and other designers to define and deliver user-centered solutions.
• Translate complex business and user requirements into intuitive, elegant designs.
• Create wireframes, prototypes, user flows, and high-fidelity visuals that align with the department’s design system and accessibility standards.
• Participate in user research and usability testing to validate design decisions.
• Help evolve and maintain our design systems and contribute to design documentation.
• Present and communicate design work clearly and persuasively to stakeholders.
• Contribute to design strategy for products that may integrate with ECRM platform Microsoft Dynamics.
Qualifications
• Bachelor’s degree in Design, HCI, or related field, or equivalent experience.
• 5+ years of experience in UX or Product Design, preferably in a large-scale or regulated environment.
• Strong portfolio showcasing a range of user-centered design projects with clear problem-solving and impact.
• Proficiency in Figma or XD.
• Working knowledge of accessibility (WCAG) and responsive design best practices.
• Experience with Agile or Scrum workflows.
• Excellent communication, collaboration, and storytelling skills.
Preferred Qualifications
• Familiarity with ECRM systems (e.g., Microsoft Dynamics) and their role in customer engagement and service.
• Experience designing for financial services, enterprise systems, or high-volume transactional interfaces.
Job Type: Contract
Pay: $62.55 – $75.00 per hour
Expected hours: 40 per week
Compensation Package:
• 1099 contract
Schedule:
• 8 hour shift
Ability to Commute:
• Vienna, VA 22180 (Required)
Ability to Relocate:
• Vienna, VA 22180: Relocate before starting work (Required)
Work Location: Hybrid remote in Vienna, VA 22180
